At Sigma (“Company,” “we,” “our,” “us”), we value your privacy and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information through our website, www.sigmaguys.com/. This Policy applies to individuals who use, browse, or provide information through our platform or who engage with us in any way (“you,” “your,” “Customers”). By using our platform and providing information, you agree to the terms of this policy, including the collection, use, and sharing of your information as described. If you disagree with any part of this policy, please discontinue using our platform.
This policy is intended to comply with applicable laws and regulations, ensuring that your personal information is handled safely and securely. It does not cover any offline data collection or data collection through websites not linked to this policy. Additionally, this policy applies only to users in India and does not extend to any third-party websites linked to our platform. For this policy, “Personal information” refers to any data that can identify you, either directly or indirectly, when combined with other information. This includes information you provide directly through our platform, such as your name, email address, and any other details that can be used to identify you. However, information that is publicly available or provided under legal obligations is not considered personal information under this policy.
We gather your personal information through various channels, including our website, email, phone, and text messages. While we may contact you through different methods, our preferred way of communication is via email, as it is more environmentally friendly. Here's how we collect and receive your personal information:
Information You Provide Directly:
When you use our website, you may provide personal information by filling out forms or placing orders. This information might include your name, postal address, email address, and other details needed to complete your requests. We also collect your personal information through our social media channels, online events, and other promotional activities.
Automatic Collection:
We automatically gather some information when you interact with our website. This can include data about your browsing habits, how you use our site, and your interactions with our content. Technologies like cookies and web beacons help us collect this information, such as the website you visited before ours or the type of browser you’re using. This data helps us improve your experience, offer personalized services, and manage our website more effectively.
Information from Other Sources:
We may also receive information about you from third parties, such as updated delivery addresses from our shipping partners. Additionally, if you engage with our products through third-party websites or social media platforms, those sites might share your personal information with us, depending on your settings. This could include information about your interests and preferences, which we use to better tailor our services and products to your needs.
Please note that we are not responsible for the privacy practices of third-party websites or services that we do not own or control.
How Do We Share Personal Information?
We value your privacy and only share your personal information under specific circumstances:
When you purchase on our platform, we collect and process your payment information to facilitate your transactions securely. This includes details like credit card numbers, bank account information, and payment methods. We use secure third-party payment processors that comply with industry standards to protect your financial information.
We do not store your payment information, and all data is encrypted during transmission to ensure maximum security.
We keep your personal information for as long as necessary to fulfil the purposes described in this policy or as required by law. Once your information is no longer needed, we securely delete or anonymize it.
Your personal information is stored on secure servers protected by industry-standard security measures. We use encryption, firewalls, and secure access protocols to protect your data. While we take extensive measures to safeguard your information, please note that no system is completely foolproof.
If you choose to post comments, reviews, or other content on our platform, be aware that this information may be publicly accessible. We encourage you to exercise caution when sharing personal details in public forums. We reserve the right to remove any content that violates our terms or is deemed inappropriate.
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered personal data from a minor, we will take steps to delete such information.
If you are accessing our platform from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located. By using our platform, you consent to the transfer of your information to our facilities in India.
Our website may contain links to third-party websites or advertisements. Please be aware that we are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits. However, no system can be guaranteed as completely secure, and we encourage you to take precautions when sharing your information online.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on our platform with the date of the latest revision. We encourage you to review this policy regularly to stay informed about how we protect your information.
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
Andheri East, Mumbai, Maharashtra 400069, India
Email: [email protected]
We are committed to addressing your concerns promptly and ensuring your privacy is protected.
