Cancellation Policy

At Sigma Guys, your satisfaction is our priority. We understand that sometimes you may need to cancel your order, and we are here to make the process simple and transparent. If you want to return a product or are waiting for a refund, please refer to our Returns and Refunds Policy. Below are the details of our cancellation policy for you to follow.

Eligibility for Cancellation
  • Cancellations must be requested within 24 hours of purchase or before the product is dispatched.
  • In case the product has been dispatched in less than 24 hours, you may still be eligible for cancellation. Please reach out to us for further assistance.
Cancellation Fees

All cancellations are processed free of charge.

How to Cancel Your Order

To initiate a cancellation, follow these steps:

Contact Us:

Provide the Required Information:

  • Order ID

  • Your Name

  • Product Details of the item you want to cancel.

Refund Policy After Cancellation

Once your cancellation is confirmed you will receive a full refund for your order. Refunds will be processed within 7-10 business days in your preferred payment mode.

Amendments & Rescheduling

Orders can be amended or rescheduled within 24 hours of purchase or before dispatch. Once dispatched, orders cannot be modified or rescheduled.

Our cancellation policy is subject to change. Please check this page regularly for updates.

Contact Us

Email: [email protected]

Phone: +91 9136680132

WhatsApp: +91 9136680132

Customer Support Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST

FAQ's
  1. Can I cancel my order?
    Yes, you can cancel your order within 24 hours of purchase or before it is dispatched.

  2. How can I cancel my order?
    You can contact us via email, phone, or WhatsApp with your Order ID, name, and product details for cancellation. 

  3. Is there a time limit for cancelling an order?
    Yes, cancellations must be requested within 24 hours of purchase or before dispatch.

  4. Will I be charged for cancelling an order?
    No, we do not charge any fees for cancellations.


  5. Can I cancel only part of my order?
    Yes, partial cancellations are allowed, and refunds will be processed for the cancelled items.
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